Privacy and Cookie Policy
Effective Date: 22 October 2024
At AI Stock Keywords, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services (the "Service").
By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of personal information from you when you use the Service:
- Account Information: Your email address and other personal information provided during registration.
- Uploaded Images: Temporarily stored images for AI metadata processing (deleted after processing).
- Payment Information: Payments are processed securely via Stripe, and we do not store your payment details.
- Usage Data: Information such as your IP address, browser type, and interaction with the platform.
2. How We Use Your Information
We use the personal information we collect to:
- Provide and operate the Service.
- Process your images through the Gemini API to generate metadata.
- Process payments through Stripe for the purchase of packages.
- Improve and optimize the Service based on user feedback and analytics data.
- Communicate with you regarding updates, support, and customer service.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers that help us operate the Service, such as hosting providers, payment processors (Stripe), and AI processing providers (e.g., Gemini API).
- Stripe Payments: All payment information is handled securely by Stripe. Stripe’s privacy policy can be found here.
- Google Analytics: We use Google Analytics to track and analyze how users interact with our website, helping us improve the Service. Google Analytics may use cookies and other tracking technologies to gather usage information.
- Hotjar: We use Hotjar to better understand our users’ needs and optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices.
- Legal Requirements: We may disclose your personal data if required by law or to protect the rights, property, or safety of AI Stock Keywords, our users, or others.
4. Data Retention
We retain your data as follows:
- Account Information: Retained as long as your account is active or as needed to provide the Service.
- Uploaded Images: Deleted immediately after processing and not stored long-term.
- Payment Information: Not stored by us, but handled securely by Stripe.
- Usage Data: Retained for analytics purposes for a reasonable period or as required by law.
5. Your Data Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data (this may affect your ability to use the Service).
- Object/Restrict: Object to or request the restriction of certain types of data processing.
To exercise any of these rights, please contact us at hello@aistockkeywords.com. We may request proof of identity before fulfilling any data requests.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the website and to collect analytics data.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website recognize your device and store information about your preferences or past actions.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function. They cannot be turned off as they ensure proper operation (e.g., login functionality).
- Analytics Cookies: We use Google Analytics cookies to track and analyze how users interact with the website. These cookies help us improve performance and understand user behavior.
- Hotjar Cookies: We use Hotjar cookies to understand user behavior and improve our service. These cookies collect data on user interactions and device information.
Managing Cookies:
You can control and manage cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Service.
For more information on managing cookies, you can visit: www.allaboutcookies.org.
7. Data Security
We take the security of your data seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your country of residence, including countries where data protection laws may differ. By using the Service, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website. Your continued use of the Service after the changes become effective will signify your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: hello@aistockkeywords.com